Payment terms
Accepted payment methods
At Nativas, we offer multiple secure payment methods to ensure a smooth and comfortable shopping experience. We accept the following payment methods:
- Credit cards and debit cards: Visa, MasterCard, American Express
- PayPal
- Apple Pay, Google Pay
- Shop Pay
- Maestro
- UnionPay
All payments are processed in euros (EUR).
Payment processing
- Payments must be completed at the time of purchase.
- Orders are only processed or shipped once full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
Prices & Currency
- All prices on Nativas are listed in euros (EUR).
- Price changes may occur without prior notice.
- Applicable taxes and shipping costs are calculated at checkout.
Secure Payment Processing
- Nativas uses SSL encryption and trusted payment service providers to ensure the security of your transactions.
- We do not store credit card or payment information.
Refunds & Chargebacks
- Refunds are processed according to our return and refund policy.
- Unauthorized chargebacks are disputed. If you have issues, please contact us first via info@nativas.co.
Fraud Prevention
- Nativas reserves the right to cancel or hold orders suspected of fraud or unauthorized use.
- For high-value transactions, additional identity verification may be required.
Contact
Questions? Visit our frequently asked questions page or contact our customer service.
- Email: info@nativas.co
- Contact form: Contact
- Phone: +31629833283
- Customer service: Monday - Friday, 9:00 to 17:00 (GMT+1)
- Address: Stadhouderskade 5, Amsterdam, North Holland, 1054ES, Netherlands
- Store name: Nativas
We strive to respond to your email within 1-2 business days. Thank you very much for shopping at Nativas.
